Lead Baby

So we went back home, a little grumpy about the whole affair. I actually called to give the Park some feedback -- that perhaps the 5 or 6 employees sitting on picnic benches outside the ticket window cloud have given us a heads up about the part problem & we wouldn't have waited so long. I don't normally call -- look up the number -- dial & talk to someone (send a survey, send a terse email is more my style) -- but I really thought it wasn't very respectful to us & the other people who were also waiting. I said it very nicely that the employees had many opportunities to give us the heads up about the problem and it would be nice for next time to have a sign or better communication about the problem.